Delivery & FAQ
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For any information or questions regardeing Stock Avialabilty, please do not hesitate to contact us on WhatsApp 0720727059 or via email email@example.com,za
Can you send me a catalogue of all your products?
Think of this website as an interactive catalogue. All our products are available online and removed once sold. Because our range of products is constantly changing and growing, it is not worth it for us to create a catalogue, as it will not stay up-to-date.
Do you sell to the public and is there a minimum order value?
This is a retail online store which means it is aimed at the general public. There is no minimum order quantity so you are free to compose an order that suits your pocket
Do I need to have an account to shop on this website?
No account is required to shop on this website.
We do recommend signing up for an account as your delivery details will be stored.
There are no costs involved in signing up for an account
Can I pay cash on delivery or collect an order?
Unfortunately, we do not offer this service.
iSexy (PTY Ltd) is an online store. We do not have a physical shop, but you can come and view products and pick up orders from us, by appointment
Do I have to be at home to receive the parcel?
Depending on the shipping method you select.
You have to be at the address given. For the Courier company (Door to Door). A signature will be required as proof of delivery.
Delivery will be during the week and during work hours so please provide us with an appropriate delivery address.
I have ordered and paid for the items I would like. When will I receive it?
Please remember to forward us the proof of payment so that we can immediately process your order. An email confirming when it is on its way will be sent to you. The delivery time depends on stock availability. Please read more about this in the Stock Availability paragraph.
If I order something on the website, am I guaranteed to get it?
Products are subject to stock availability. We do try to keep the website as updated as possible but because we also take orders via Facebook & WhatsApp, some stock levels may not be updated at the time of the order. If any item in your order is sold out we will contact you to arrange a refund or compromise. If we have not contacted you within 1 to 6 hours after you placed your order, all items are in stock.
How do I know this website is not a scam?
We really do pride ourselves in product quality and customer care. We are very easy to get in touch with. If you have any concerns, please do not hesitate to contact us before placing an order and we will try to set you at ease as much as we can.
iSexy (PTY Ltd) is an online store.
We do not have a physical shop, but you can come and view products and pick up orders from us, by appointment.
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